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Ordering
How do I cancel my order? How do I place a re-order? How do I order a sample? What type of file do I use to provide my logo? What do I have to provide for my order? What does a 'free digital sample' mean? Can I order 1 or 5 pieces? Do I get an order confirmation? What are .eps and .ai? Can I change or cancel an order? Are there any additional customs duties or taxes to pay for an international order?
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promo@loopper.com
+44 20 4576 5960
Fast support we reply within 1 hour (Mon–Fri, 09:00–17:30)

What type of file do I use to provide my logo?

We prefer to receive your logo in an .eps or .ai format. You can upload your logo when making an inquiry or ordering. If needed, you can always email your logo to one of our account managers. For more info on file type click here.

Related Pages

Additional information about our terms and conditions can be found on the Terms & Conditions page. For more information about how we handle personal data, please see our Privacy Policy.

What do our clients say?
Kathy Redington
Good communication and a great product at a good price. ..
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Good communication and a great product at a good price. Very happy with both product and design
Lyceum
5 stars: perfect, definitely recommended
Soufyan
5 stars: perfect, definitely recommended
Tamara
I had very good customer service in relation to this orde..
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I had very good customer service in relation to this order. They followed up with me immediately and provided the product on-time and exactly the way I had ordered it.
Mockup Free design & unlimited revisions Within 1 hour!
We pride ourselves in a fast but qualitive service without exception. Within 1 hour of your offer request or order, we will provide you with a free digital mock-up without any strings attached. This way we make sure to have a good start to making that deadline!
Custom made Custom solutions for every budget Create your own product!
We go above and beyond to make sure you are happy. We offer over 6000 products that you can make your own. Looking for that special product? We have our own creative department that custom designs your idea. You name it, we produce it!
Experience Trusted by 10,000+ companies for 24 years
With 24 years of experience we have learned that human contact and knowledge about our products is key to what we do. We distinguish ourselves by always making sure that there is someone allocated to your project that will think along with you to get the best results.