Customer service is paramount to everything we do at Loopper. If you’re not satisfied, neither are we! If you have concerns about your pending order or delivery, we are here to help you. You can reach us via phone, email, or contact form. The general waiting time for a reply is approximately 30 minutes, as we aim to reply as quickly as possible. To ensure the best service, each of our customers will be given their own Account Manager to look after their project, so you don't have to worry about being bounced around by different agents.