Your privacy is of great importance to Loopper. We therefore comply with the privacy law. This means that your data is safe with us and that we always use it properly. This privacy policy explains what we do with the information that we gather about you on our web shop: www.loopper.com.
When using our webshop, we could receive the following information from you;
The law refers to this as personal data and says that we can only use it if we explain exactly why and for what reason. See below.
We do not give your personal data to other companies or organizations, except if necessary for the web shop to function or if the law says it should. An example is that we can file a report with the police in the event of a suspicion of fraud.
We can use your data for the following purposes:
In so far as these processing operations require your permission, Loopper will only process your data if you have given that permission.
At certain parts of our web store you can register. You must specify information about yourself. With this we create an account, on which you can log in with your e-mail address and a self-chosen password. We keep this information so that you do not have to re-enter it every time you visit our web shop and we can easily approach you if necessary.
We keep this information as long as your account exists. You can adjust your account information whenever you want.
When you place an order with us, we use your personal data in order to handle it properly. We may then give your personal details to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.
We keep this information as long as necessary to process the order, and then until the warranty has expired. We keep some of the information longer because that is required by law. For example, the tax authorities demand us to keep proof of your purchase and your invoice for seven years.
With the contact form you can ask us questions or make requests. You must fill in certain information. We keep these six months after we are sure you are satisfied with our response. This way we can update the information on follow-up questions. Also, we can use the information to train our customer service department.
You can subscribe to our newsletter. Here you can read our latest news, tips and information about our products and services. This subscription can be cancelled at any time. Each newsletter contains an unsubscribe link. Your e-mail address will only be added to the list of subscribers with your permission.
We only give your personal data to other companies or institutions if this is necessary for our web shop or if we are legally obliged (for example if the police demands this when a crime is suspected). We work together with certain companies. These partners can therefore receive your personal data. They ensure that ads contain as many interesting or attractive offers as possible. This is necessary to deliver what you have purchased. They can then send you advertisements yourself. Some partners are located outside the European Union. We always ask you for permission before they receive your data.
As far as Loopper makes use of the services of third parties for the purposes mentioned in this Privacy and Cookie Policy and these third parties have access to personal data when performing the relevant services, Loopper has taken the necessary contractual and organizational measures to ensure that your data is only used for the purposes described here.
Loopper uses cookies to collect data. A cookie is a small file placed on pages of our web shop and will be sent and stored by your browser on the hard drive of your computer or mobile phone. The information stored by your computer can be sent back to our servers on a subsequent visit.
When visiting our shop you will be asked permission for the use of cookies. If you give that permission (by clicking on 'Agree' or by continuing with your visit on the web shop, the cookies described below under A. to F. can be placed. If you do not give permission, only functional cookies can be placed. In that case it’s possible you can not use all parts of the web shop. You can always indicate in the settings of your browser if you do not want to accept cookies. Contact the manufacturer of your browser if you want more information on how to do this. If you disable cookies, it is possible that certain functions do not work or that certain services are not available to you.
Through this website the following types of cookies can be placed:
Security of personal data is of great importance to us. To protect your privacy, we take the following measures:
In addition, we have of course taken appropriate technical and organizational measures to protect your personal data against loss or any other form of unlawful processing. We do not store your data longer than legally permitted, legally required and / or necessary for the purposes for which the data is processed. How long certain data is stored depends on the nature of the data and the purposes for which it is processed. The storage period can so be different per purpose.
If you have or want to know what personal data we have from you, you can always contact us. See the contact details below.
Note that you always specify clearly who you are, so that we are sure that we can modify or delete data from the correct person. To prevent misuse, we can ask you to adequately identify yourselve. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find these in the settings of your browser.
When our web shop changes, we must of course also change the privacy statement. Always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.
If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisor. This is called the Dutch Data Protection Authority.
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