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How do I cancel my order? How do I place a re-order? How do I order a sample? What type of file do I use to provide my logo? What do I have to provide for my order? What does a 'free digital sample' mean? Can I order 1 or 5 pieces? Do I get an order confirmation? What are .eps and .ai? Can I change or cancel an order? Are there any additional customs duties or taxes to pay for an international order?
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promo@loopper.com
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Are there any additional customs duties or taxes to pay for an international order?

Within the European Union (EU), no additional taxes will be applied. For shipments outside the EU, shipping costs vary and are calculated per order. At Loopper, we take care of the shipping arrangements and customs costs, however, all import fees and other associated costs will be borne by the customer.

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Additional information about our terms and conditions can be found on the Terms & Conditions page. For more information about how we handle personal data, please see our Privacy Policy.

What do our clients say?
Sue
Donovan was extremely helpfull both on the telephone and ..
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Donovan was extremely helpfull both on the telephone and via email - fast response and great service, thank you - I will be back!
MK.
I ordered water bottles with a logo to be printed. They w..
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I ordered water bottles with a logo to be printed. They were communicating each step of the way, and the delivery was as promised. The bottles are also as described. Very pleasant experience.
Aedy Merritt
Our Account Manager Donovan was great to work with and wa..
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Our Account Manager Donovan was great to work with and was always on top of the job as we had tight deadlines and multiple locations to send products out to. Would use this service again!
Muus
5 stars: perfect, definitely recommended
Mockup Free design & unlimited revisions Within 1 hour!
We pride ourselves in a fast but qualitive service without exception. Within 1 hour of your offer request or order, we will provide you with a free digital mock-up without any strings attached. This way we make sure to have a good start to making that deadline!
Custom made Custom solutions for every budget Create your own product!
We go above and beyond to make sure you are happy. We offer over 6000 products that you can make your own. Looking for that special product? We have our own creative department that custom designs your idea. You name it, we produce it!
Experience Trusted by 10,000+ companies for 24 years
With 24 years of experience we have learned that human contact and knowledge about our products is key to what we do. We distinguish ourselves by always making sure that there is someone allocated to your project that will think along with you to get the best results.