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Delivery
How do I change my delivery address? When do you send out my order? Do I get a track & trace? What are the delivery times? / When will I receive my order? Do you offer international deliveries? Can I track my order online? What shipping options do you offer and what are the associated costs? Which carrier will deliver my package? What should I do if my package is not delivered (on time)?
We are here for you +44 20 4576 5960
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promo@loopper.com
We answer within 1 hour (09:00 - 17:30)

What should I do if my package is not delivered (on time)?

Once your package is shipped, you will receive a tracking link. Please note that this link may take up to 24 hours to become active. We recommend that you carefully monitor the tracking of your package using this link. If your package is not delivered within 5 business days, please contact your account manager for further assistance.
What do our clients say?
Paola
Great customer services and the delivery of customised ma..
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Great customer services and the delivery of customised masks was excellent, the colour, the material and our company logo's look great on the masks. Would strongly recommend as a supplier.
Michael Vaughan
Highly recommended. Very quick turnaround. Would definite..
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Highly recommended. Very quick turnaround. Would definitely recommend and use again.
Amber
I tried to order some plain products for a client event a..
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I tried to order some plain products for a client event and Bradley was very helpful throughout. Easy to use and payments worked well.
Aya
We were so happy to work with Loopper to complete our mar..
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We were so happy to work with Loopper to complete our marketing items! The team was very responsive, and professional, tracked all the progress, made adjustments as much as requested, and more importantly they were nice and respectful! Special thank you to Jesse, who was on top of his work! Definitely recommend their services and products and will always work with them in the future.
Mockup Free digital design Within 1 hour!
We pride ourselves in a fast but qualitive service without exception. Within 1 hour of your offer request or order, we will provide you with a free digital mock-up without any strings attached. This way we make sure to have a good start to making that deadline!
Custom made Custom
made Create your own product!
We go above and beyond to make sure you are happy. We offer over 6000 products that you can make your own. Looking for that special product? We have our own creative department that custom designs your idea. You name it, we produce it!
Experience 22 years of experience Give us a challenge!
With 22 years of experience we have learned that human contact and knowledge about our products is key to what we do. We distinguish ourselves by always making sure that there is someone allocated to your project that will think along with you to get the best results.